HARAMIEYE PRIVACY POLICY

Welcome to Haramieye. We respect your privacy and are committed to protecting the personal information of everyone who uses our website, application, and services.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices you have regarding your information.

By accessing or using Haramieye, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT HARAMIEYE

Haramieye is an online freelancing platform that connects freelancers, skilled professionals, businesses, and clients.

Our platform allows users to create profiles, offer or purchase services, communicate with other users, manage projects, make or receive payments, and use other services provided through Haramieye.

2. INFORMATION WE COLLECT

Depending on how you use Haramieye, we may collect the following information:

A. Information You Provide

When you create an account or use our services, we may collect:

  • Full name
  • Username
  • Email address
  • Phone number
  • Profile photograph
  • Location or general geographical information
  • Professional skills and experience
  • Portfolio and work samples
  • Business information
  • Account and profile information
  • Messages and communications sent through the platform
  • Information you provide when contacting our support team

B. Payment Information

When you make or receive payments through Haramieye, payment-related information may be processed by us or our third-party payment service providers.

We may receive information such as transaction details, payment status, transaction reference numbers, and related information.

Where possible, sensitive payment information such as complete card details may be handled directly by our payment providers rather than stored by Haramieye.

C. Information Collected Automatically

When you access our website or application, we may automatically collect certain technical information, including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Login information
  • Pages or features accessed
  • Date and time of activity
  • General usage information
  • Cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Create and manage your Haramieye account.
  • Provide and improve our services.
  • Connect clients with freelancers.
  • Facilitate freelance projects and transactions.
  • Process payments and withdrawals.
  • Communicate with you about your account or projects.
  • Provide customer support.
  • Verify accounts and prevent fraudulent activity.
  • Detect and investigate suspicious or unauthorized activity.
  • Improve the security of our platform.
  • Personalize your experience.
  • Send important service-related notifications.
  • Send promotional communications where permitted by law and according to your preferences.
  • Analyze platform usage and improve our products and services.
  • Comply with legal and regulatory obligations.

4. INFORMATION SHARING

We do not sell your personal information simply for the purpose of selling your data.

We may share certain information when necessary to operate Haramieye, including with:

Freelancers and Clients

Certain profile information may be visible to other users so they can evaluate and communicate with you.

For example, a freelancer's name, profile, skills, portfolio, ratings, reviews, and other information they choose to display may be visible to clients.

Payment Providers

We may share information necessary to process payments, withdrawals, refunds, and other financial transactions through our payment partners.

Service Providers

We may use trusted third-party companies that help us operate our platform, including hosting providers, analytics providers, communication services, security providers, and technical service providers.

Legal Requirements

We may disclose information when required by law, regulation, court order, government request, or when reasonably necessary to protect the rights, safety, security, and property of Haramieye, our users, or others.

5. PUBLIC PROFILE INFORMATION

Some information you provide may be publicly visible depending on the features you use.

For example, information contained in a freelancer profile or service listing may be visible to other users or visitors.

You should carefully consider what information you choose to make publicly available.

Do not publish sensitive personal information, passwords, financial account credentials, or other confidential information in your public profile or portfolio.

6. COMMUNICATIONS

When users communicate through Haramieye, we may process and store those communications to provide our services, assist with disputes, investigate fraud or abuse, and maintain platform security.

Users should not use Haramieye's communication features to exchange illegal content, threaten others, commit fraud, or violate another person's rights.

7. COOKIES AND SIMILAR TECHNOLOGIES

Haramieye may use cookies and similar technologies to:

  • Keep users logged in.
  • Remember preferences.
  • Understand how users interact with our platform.
  • Improve website performance.
  • Maintain security.
  • Provide relevant features and functionality.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some platform features.

8. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, or online service can guarantee complete security.

You are responsible for protecting your account credentials and should immediately contact us if you believe your account has been accessed without authorization.

9. DATA RETENTION

We may retain your personal information for as long as reasonably necessary to:

  • Provide our services.
  • Maintain your account.
  • Complete transactions.
  • Resolve disputes.
  • Prevent fraud and abuse.
  • Meet legal, accounting, tax, and regulatory requirements.
  • Enforce our agreements.
  • Protect our legitimate business interests.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable laws and our internal policies.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of certain personal information.
  • Opt out of certain marketing communications.

Some requests may be subject to legal or other legitimate limitations.

To exercise your privacy rights, contact us using the details provided below.

11. MARKETING COMMUNICATIONS

We may occasionally send you information about new features, services, promotions, educational content, or other updates.

Where required, you will have the option to unsubscribe from promotional communications.

You may continue to receive essential communications relating to your account, transactions, security, or use of Haramieye even after opting out of promotional messages.

12. CHILDREN'S PRIVACY

Haramieye is not intended for children who are not legally permitted to independently use online freelancing or contractual services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review and take appropriate action.

13. THIRD-PARTY SERVICES AND LINKS

Haramieye may contain links to or integrations with third-party websites, applications, payment providers, or other services.

Those third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices of third-party services that we do not control.

14. INTERNATIONAL DATA TRANSFERS

Some of our technology, hosting, payment, or service providers may process information outside Ghana or outside the country where you live.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate protections are applied in accordance with applicable laws.

15. ACCOUNT DELETION

You may request the deletion of your Haramieye account by contacting us or using an available account-deletion feature.

After receiving a valid deletion request, we may delete or anonymize personal information that we are not legally required or otherwise permitted to retain.

Certain transaction records or information may need to be retained for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we make significant changes, we may notify users through the platform, email, or other appropriate means.

The updated Privacy Policy will become effective on the date indicated at the beginning of the updated policy.

17. CONTACT US

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:

\18. YOUR ACCEPTANCE

By creating an account, accessing, or using Haramieye, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue your use of the platform.

 


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