TERMS AND CONDITIONS

Effective Date: 15^th September 2026
Platform Name: HaramiEye
Website/App: Haramieye.com

Welcome to HaramiEye.  These Terms and Conditions govern your access to and use of our freelancing platform, including our website, mobile application, services, and marketplace.

By creating an account, accessing the platform, or using any of our services, you agree to be legally bound by these Terms and Conditions. If you do not agree with these terms, please do not use the platform.

1. About Our Platform

HaramiEye is an online marketplace designed to connect freelancers, skilled professionals, businesses, and clients. Freelancers can offer their skills and services, while clients can search for and hire freelancers for their projects.

We provide the platform and tools that allow users to connect, communicate, make payments, and manage projects. Unless otherwise stated, we are not the employer of any freelancer and are not a direct party to the agreement between a client and freelancer.

2. Eligibility

To use [Platform Name], you must:

• Provide accurate and truthful information when creating an account.
• Be legally capable of entering into an agreement.
• Use the platform for lawful purposes.
• Maintain the security of your account information.
• Comply with all applicable laws and regulations.

If you are under the legal age required to independently enter into contracts in your jurisdiction, you may only use the platform with appropriate parental or guardian involvement where legally permitted.

3. User Accounts

Users may be required to create an account to access certain features.

You are responsible for:

• Keeping your login details confidential.
• Providing accurate information.
• Updating your information when necessary.
• All activity carried out through your account.

You must not create an account using another person's identity or provide false information.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.

4. Freelancer Responsibilities

Freelancers are responsible for ensuring that the services they offer are accurately described and delivered professionally.

Freelancers must:

• Provide truthful information about their skills and experience.
• Deliver work within agreed deadlines.
• Communicate professionally with clients.
• Submit original work unless otherwise agreed.
• Respect intellectual property rights.
• Avoid fraudulent, misleading, or deceptive activities.
• Comply with all applicable laws.

A freelancer must not accept a project they know they cannot reasonably complete.

5. Client Responsibilities

Clients are responsible for providing freelancers with accurate project information, requirements, materials, and reasonable instructions.

Clients must:

• Clearly describe their project requirements.
• Treat freelancers respectfully.
• Make payments for completed services according to the agreed terms.
• Avoid requesting illegal or fraudulent services.
• Not use the platform to obtain work for the purpose of exploiting or harming another person.

6. Projects and Agreements

When a client hires a freelancer, both parties are responsible for agreeing on the project scope, price, deadline, deliverables, and other relevant conditions.

Users should communicate important project requirements through the platform where possible.

Once a project has been accepted, both parties are expected to act in good faith and fulfill their agreed responsibilities.

7. Payments

Payments made through the platform may be subject to platform fees, transaction charges, taxes, or other applicable charges.

The exact fees applicable to a transaction will be displayed to users where reasonably possible before payment is completed.

Freelancers are responsible for providing the services agreed upon in exchange for payment.

Users must not attempt to bypass the platform's payment system where doing so violates our policies or fee structure.

8. Refunds and Cancellations

Refunds and cancellations may be available depending on the circumstances of the transaction.

A refund may be considered where:

• A freelancer fails to deliver the agreed service.
• The delivered work substantially differs from the agreed requirements.
• A transaction was made in error.
• Fraudulent activity is identified.
• Both parties mutually agree to cancel the project.

Refund decisions may take into consideration the project requirements, communications, submitted work, payment records, and other relevant information.

9. Disputes

We encourage clients and freelancers to first attempt to resolve disagreements respectfully between themselves.

If a dispute cannot be resolved, either party may contact [Platform Name] for assistance.

We may review relevant information, including project descriptions, messages, submitted files, payment records, and other available evidence.

Our platform may make a decision regarding the use of platform features, refunds, account restrictions, or other appropriate actions where permitted by applicable law.

10. Prohibited Activities

Users must not use [Platform Name] to:

• Commit fraud or financial crimes.
• Scam, deceive, or impersonate another person.
• Sell illegal goods or services.
• Promote hate, violence, or unlawful activities.
• Upload malicious software or harmful files.
• Steal or distribute copyrighted material without permission.
• Manipulate reviews, ratings, or transactions.
• Create fake accounts to manipulate the platform.
• Harass, threaten, abuse, or discriminate against other users.
• Circumvent platform security measures.
• Use the platform for activities prohibited by applicable law.

We reserve the right to remove prohibited content and suspend or terminate accounts involved in such activities.

11. Reviews and Ratings

Clients and freelancers may be allowed to leave reviews and ratings after completing transactions.

Reviews must be honest and based on genuine experiences.

Users must not:

• Purchase or sell reviews.
• Create fake reviews.
• Threaten another user to obtain a positive review.
• Use reviews to harass or defame another user.

We may remove reviews that violate our policies.

12. Intellectual Property

Users retain ownership of intellectual property they create or upload unless otherwise agreed.

Where a freelancer creates work specifically for a client, ownership or usage rights should be clearly agreed upon by both parties before or during the project.

Users must not upload, sell, or distribute material that they do not have the legal right to use.

By uploading content to the platform, you grant [Platform Name] the limited rights necessary to host, display, process, and provide that content as part of operating the platform.

13. User Content

Users may upload profiles, photographs, portfolios, project descriptions, documents, messages, and other content.

You are responsible for the content you upload.

You agree that your content must not violate the rights of another person or contain unlawful, fraudulent, harmful, or misleading material.

We reserve the right to remove content that violates these Terms or applicable policies.

14. Platform Fees

[Platform Name] may charge service fees, commission fees, subscription fees, withdrawal fees, or other charges for certain services.

Any applicable fees will be communicated to users through the platform.

We reserve the right to introduce, modify, or discontinue fees, subject to applicable laws and reasonable notice where required.

15. Account Suspension and Termination

We may suspend, restrict, or terminate an account if we reasonably believe that the user:

• Violated these Terms and Conditions.
• Engaged in fraud or suspicious activity.
• Provided false information.
• Abused another user.
• Misused the platform.
• Attempted to circumvent platform rules.
• Created a risk to other users or the platform.

Users may also request to close their accounts.

Termination does not automatically remove obligations that arose before the account was closed.

16. Platform Availability

We work to keep [Platform Name] available and functioning properly. However, we do not guarantee that the platform will always be available, uninterrupted, error-free, or completely secure.

The platform may occasionally be unavailable due to maintenance, technical problems, updates, security incidents, or circumstances outside our reasonable control.

17. Third-Party Services

The platform may integrate with third-party services such as payment providers, communication tools, hosting services, or other external services.

Your use of such services may also be subject to the third party's own terms and policies.

We are not responsible for the independent actions, policies, or failures of third-party services.

18. Disclaimer

[Platform Name] provides a marketplace for users to connect and conduct freelance transactions.

We do not guarantee that:

• A freelancer will receive a particular number of projects.
• A client will find a suitable freelancer.
• A freelancer's work will meet every client's expectations.
• A user will earn a specific amount of money.
• Every user or service listed on the platform will be suitable for your specific needs.

Users are responsible for making their own decisions when hiring or accepting work.

19. Limitation of Liability

To the maximum extent permitted by applicable law, [Platform Name] will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the platform or transactions between users.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

20. Privacy

Your use of the platform may involve the collection and processing of personal information.

Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.

21. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, business practices, technology, or applicable laws.

When significant changes are made, we may provide notice through the platform or other appropriate means.

Your continued use of the platform after updated Terms become effective means that you accept the revised Terms.

22. Governing Law

These Terms and Conditions shall be interpreted in accordance with the laws applicable to [Platform Name] and its operations.

Where appropriate, disputes shall be subject to the jurisdiction of the relevant courts and authorities in Ghana, unless applicable law requires otherwise.

23. Contact Us

If you have questions, complaints, or concerns regarding these Terms and Conditions, please contact us:

Platform: HaramiEye.com
Email: haramieye@gmail.com
Phone: +233504544913